Shipping Policy

Effective Date: March 2, 2026

At Purely Pawsome™, we are committed to delivering your pet’s essentials safely and efficiently. Please review our shipping policy below.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed and dispatched, you will receive a confirmation email containing your tracking information.

Please note that during high-demand periods, processing times may be slightly extended.

Delivery times vary depending on your location:

These timeframes are estimates and may vary due to customs processing, carrier delays, or seasonal demand.

Shipping costs are calculated at checkout based on your location.

We may offer promotional free shipping during select campaigns.

Once your order has shipped, you will receive a tracking number via email.
You can also track your order anytime through our Track Order page.

Please allow 24–48 hours for tracking updates to appear in the carrier’s system.

For international orders, customers are responsible for any customs fees, duties, or import taxes that may apply in their country.

Purely Pawsome™ is not responsible for delays caused by customs clearance procedures.

Customers are responsible for providing accurate shipping details at checkout.

If an incorrect address is provided and the order has already been dispatched, we are unable to guarantee recovery of the package.

If your package appears delayed or lost, please contact us at:

We will work with the shipping carrier to assist you as quickly as possible.